Central Texas Valet HealthCare Valet Services
Our Central Texas Valet Healthcare division merges the convenience of valet parking at your medical facility with more patient-focused concierge services. Unlike other competitors, we take patient care beyond the car door and make sure every patient that walks into your Medical Center is treated with the highest level of service. Most hospitals do not have the resources in house to provide these services-let us help differentiate your medical facility from the rest.
We understand that in today’s highly-competitive market, the Healthcare Industry is faced with improving their lagging patient satisfaction levels by adapting a model of hospitality that one would find in some of the most luxurious hotels in the world. Central Texas Healthcare Valet specializes in this new “hotel style” model of hospitality that is specifically designed for the Healthcare Industry. We offer added convenience for patients and visitors, as well as hospital administrators and staff.
Why Should I Consider Central Texas Healthcare Valet and Concierge Services?
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Surveys have shown that Hospital facilities which deliver extra amenities such as Valet Parking, Patient Concierge Service and other hospitality related services score higher on HCAHPS surveys. Extra amenities help attract physicians, who in turn bring in more patients. All CTV employees undergo training so that we adhere to the JCAHO standards |
Valet Service For the Patients, Families and Guests:
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Welcome patients, families and guests to the Hospital or Medical Center Provide assistance to those with physical limitations Provide wheelchair assistance for patients Assist with wheelchairs, luggage, etc. Provide Hospital and/or Medical Center information Safely park and store their vehicles at no charge Call number given to the patient, family members, guests and offices to notify the valet staff when they are leaving so their car will be immediately available upon their departure Provide external and internal signage with both the valet services and the facilities logo introducing this hospitality service |
Valet Service For the Medical Staff:
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Safely park and store their vehicles Provide professional car detailing Arranging automobile services such as oil changes, inspections, flat tire repair, etc. Call number given to medical staff to notify the valet staff when they are leaving so their car will be immediately available upon their departure Discounted parking vouchers at numerous restaurants and events that CTV services In the addition to the above services, our staff is willing to accommodate additional requests from the medical staff. |
